Customer Information & Privacy

Privacy Policy Update for Gmail/Office 365 integration in Exelare

Last updated: 6/16/2024

Information Collection
We collect the following user data from your Gmail and Office 365 accounts upon receiving your explicit permission:
– Email data: email addresses, subject lines, email body content, attachments, and timestamps
– Calendar data: event titles, descriptions, locations, start and end times, attendees, and reminders

Use of Information
The collected user data from Gmail and Office 365, including email and calendar data, is used solely for integrating your email and calendar accounts with our application, allowing you to view and manage your emails and calendar events within our platform. This data is not used for any other purpose without your explicit consent.

Sharing, Transfer, or Disclosure of Information
We do not share, transfer, or disclose your user data from Gmail and Office 365 to third parties except:
– As required by law
– To protect the rights and safety of our users and third parties
– With your explicit consent for specific instances

Any sharing of data will be done in accordance with applicable laws and with your explicit consent when necessary.

Storage and Protection of Information
We take the security of your user data very seriously and employ the following data protection mechanisms:
– Industry-standard encryption methods to protect your data both in transit and at rest
– Access to your data is restricted to authorized personnel only
– Regular reviews and updates to our security practices to ensure the ongoing protection of your data

User Control and Access
You have full control over the integration of your Gmail and Office 365 accounts with our application. Emails are not stored automatically; they are only stored when you explicitly choose to link them. However, once you select the option to sync your calendar with Gmail or Office 365, the calendar synchronization will occur automatically. You can revoke access at any time through your Google or Microsoft account settings. Additionally, you can request to view, modify, or delete your email and calendar data stored in our application by contacting our support team.

Data Retention
We retain your user data from Gmail and Office 365 only for as long as necessary to provide the integration services. Once you revoke access or delete your account, we will delete your user data from our servers within a reasonable timeframe, except where retention is required by law.

Compliance with API Services User Data Policies
Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Similarly, our use of information received from Microsoft APIs will adhere to Microsoft’s API Services policies. We ensure that the data collected from your email and calendar accounts is only used to provide or improve user-facing features that are prominent in the requesting application’s user interface. It is not used for serving ads, and we do not allow humans to read the data unless we have your affirmative agreement for specific messages, we are compelled for security purposes (such as investigating a bug or abuse), or to comply with applicable law.

Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the ‘Last updated’ date. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Information
If you have any questions about this Privacy Policy, please contact us at support@cbizsoft.com.

GDPR

Updated on 5/24/2018 to reflect GDPR commitment

cBizSoft is working with customers in the EU and will work to comply with applicable General Data Protection Regulation (GDPR) regulations as a data processor when they take effect on May 25, 2018.  If you have offices in the EU or if you are working with clients and candidates living in the EU, you can learn more about the GDPR HERE.

Where Do We Stand

We have always had a very straight forward privacy policy that let our customers, the data controllers, know what data we capture and how that information is used.

Customer Information & Privacy

cBizSoft does not collect the following information stored in a customer’s Exelare database, directly or indirectly, by any of its products (including, but not limited to, cBizOne, XBar, Exelare, Exelare Mobile)

  • Contact data stored in Customer databases.
  • Candidate data stored in Customer databases. Candidate resumes.
  • Requirements data stored in Customer databases
  • Any data from EMails Sent.
  • Any data from EMails Received.
  • Any other data, except the following given below.

cBizSoft does collect the following customer data only for supporting, marketing and licensing of its products.

  • Customer’s Name
  • Customer’s Company Name
  • Customer’s Phone Numbers
  • Customer’s EMail Address

cBizSoft’s hosting solution includes:

  • Daily Backups
  • Monthly offsite backups
  • Redundant servers in two data centers
  • Disaster recovery services
  • 99% uptime guarantee

Detailed hosting and security information is available HERE.

Control Your Data

Exelare provides admins the ability to modify profiles for their team members. Users may also have the ability to search and modify their personal data if their permission level and access allows.  If you have any questions about controlling your personally identifiable data, please email support@cbizsoft.com.

Customers may request their Exelare database at any time, provided Customer account is current.  Any outstanding balances must be paid for Customer to receive their data.

In the event that cBizSoft should go out of business or at any time at the request of Customer, a complete export of all of Customer’s data and resumes will be sent to them in a timely fashion (within 5 business days of requesting an export).  All data will be in an industry standard open format.  There will be no charge for exporting and sending Customer their data and resumes.

What’s Next?

We will continue to make additional operational changes resulting from the GDPR legislation and will keep our customers informed throughout this process.