Customer Information & Privacy

Updated on 5/24/2018 to reflect GDPR commitment

cBizSoft is working with customers in the EU and will work to comply with applicable General Data Protection Regulation (GDPR) regulations as a data processor when they take effect on May 25, 2018.  If you have offices in the EU or if you are working with clients and candidates living in the EU, you can learn more about the GDPR HERE.

Where Do We Stand

We have always had a very straight forward privacy policy that let our customers, the data controllers, know what data we capture and how that information is used.

Customer Information & Privacy

cBizSoft does not collect the following information stored in a customer’s Exelare database, directly or indirectly, by any of its products (including, but not limited to, cBizOne, XBar, Exelare, Exelare Mobile)

  • Contact data stored in Customer databases.
  • Candidate data stored in Customer databases. Candidate resumes.
  • Requirements data stored in Customer databases
  • Any data from EMails Sent.
  • Any data from EMails Received.
  • Any other data, except the following given below.

cBizSoft does collect the following customer data only for supporting, marketing and licensing of its products.

  • Customer’s Name
  • Customer’s Company Name
  • Customer’s Phone Numbers
  • Customer’s EMail Address

cBizSoft’s hosting solution includes:

  • Daily Backups
  • Monthly offsite backups
  • Redundant servers in two data centers
  • Disaster recovery services
  • 99% uptime guarantee

Detailed hosting and security information is available HERE.

Control Your Data

Exelare provides admins the ability to modify profiles for their team members. Users may also have the ability to search and modify their personal data if their permission level and access allows.  If you have any questions about controlling your personally identifiable data, please email

Customers may request their Exelare database at any time, provided Customer account is current.  Any outstanding balances must be paid for Customer to receive their data.

In the event that cBizSoft should go out of business or at any time at the request of Customer, a complete export of all of Customer’s data and resumes will be sent to them in a timely fashion (within 5 business days of requesting an export).  All data will be in an industry standard open format.  There will be no charge for exporting and sending Customer their data and resumes.

What’s Next?

We will continue to make additional operational changes resulting from the GDPR legislation and will keep our customers informed throughout this process.