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Are You Onboarding Your Employees With Proper Phone Etiquette?

Preparing your new employees to be successful always starts with a positive onboarding experience. That’s where new employees learn the best techniques to do their job, what is expected, and how to fit in with your team.  One of the skills you might forget to teach, however, is proper phone etiquette. Some positions require extensive phone work, so training on how to provide the best customer service is a necessity. But for other roles, the phones may be used so seldomly you simply forget to teach best practices. For millennials, who typically prefer texting or online communication to talking, basic phone etiquette is important. [...]

September 6th, 2019|Management, Uncategorized|

4 Tough Jobs to Fill in 2017

Finding the right candidate can be enormously difficult. Sometimes the task of locating a handful of hopefuls for your client can be achieved before lunch, but there are occasions where candidates stay frustratingly out of reach. It’s also true that certain types of occupations seem to be especially prone to experiencing a chronic scarcity of candidates. With these jobs, there simply aren’t enough qualified candidates available—which, naturally, can leave recruiters in a tough spot. Recently, CareerCast compiled a list of the hardest positions for which to find candidates. Without further ado, let’s have a look at the four toughest jobs [...]

July 2nd, 2017|Uncategorized|

Recruiting Team Best Practices

Whether you are a staffing agency or you're a recruiting team, it is important to be aware of the best practices being used by successful recruiting teams. You can tailor these strategies to fit your own business needs and, in turn, bring in more qualified talent. Tools like resume tracking software and localized ads can go a long way toward reducing your costs through the hiring process. Use Recruiting Software to Help Test Before You Interview There are quite a few ways you can weed out applicants before you even look at their resumes. When you're using recruiting software, use [...]

October 18th, 2016|Uncategorized|