The recruitment process doesn’t end with conducting interviews and assessing candidates’ qualifications. One of the most critical aspects of successful hiring lies in the follow-up stage. Following up with candidates after interviews and throughout the selection process is essential for several reasons. Let’s explore the importance of follow-ups with candidates and how it positively impacts the recruitment process and the candidate experience.
Why Is It Important to Follow Up With Candidates?
Demonstrates Professionalism and Respect
Sending a follow-up message to candidates, whether by email or phone, demonstrates professionalism and respect for their time and effort. It shows that the company values candidates’ interest in the position and appreciates their effort during the application and interview process. A lack of follow-up can leave candidates feeling disregarded and may result in negative perceptions of the company’s employer brand.
Keeps Candidates Engaged and Informed
The job search process can be a stressful and uncertain time for candidates. Regular follow-ups keep candidates engaged and informed about their application status. Candidates appreciate knowing where they stand in the process, even if they haven’t been selected for the position. Keeping candidates updated on the progress of their application shows transparency and helps build a positive candidate experience.
Strengthens Candidate-Company Relationship
Effective follow-ups contribute to strengthening the candidate-company relationship. Engaging with candidates beyond the interview stage creates a more personal connection. This follow-through can be particularly beneficial when making a final hiring decision. Candidates who feel connected to the company are more likely to accept an offer if extended, leading to improved retention rates.
Opportunities for Feedback
Following up with candidates provides an opportunity to gather valuable feedback. Giving candidates constructive feedback on their interview performance or application can benefit their professional development. Additionally, candidates might offer feedback on their experience with the recruitment process, which can help identify areas of improvement for the company’s hiring strategies.
Keeps Candidates Interested and Excited
Regularly communicating with candidates keeps them interested and excited about the potential job opportunity. Even if the hiring process takes longer than expected, consistent follow-ups reassure candidates that they are still under consideration and that the company is genuinely interested in their candidacy. This sustained interest can help prevent candidates from accepting offers from competing organizations.
Mitigates Negative Word-of-Mouth
Candidates who have a negative experience during the recruitment process might share their dissatisfaction with others, personally and online. Social media platforms and employer review websites have made it easier for candidates to share their experiences. Regular follow-ups and clear communication help prevent negative word-of-mouth, safeguarding the company’s reputation as an employer of choice.
Smoothens the Onboarding Process
Effective follow-ups with candidates don’t end with the selection process, either. Keeping in touch with candidates who have accepted offers but have not started their new roles sets the foundation for a smoother onboarding process. This continued engagement ensures that candidates remain excited about their decision to join the company and reduces the likelihood of last-minute hesitations or withdrawals.
Exelare Helps You Stay in Touch
Follow-ups with candidates are a fundamental aspect of the recruitment process. It can be time-consuming if you’re a staffing agency recruiter trying to do this by hand. Exelare streamlines automates, and systematizes candidate communications at every stage of their journey. Find out how to consistently reach more candidates by taking a demo today.